Frequently Asked Questions (FAQ)


Security Tips for online Matrimonial site:

  • Do not give all your identity in the first place
  • Start slow by using emails initially to communicate
  • Request for a Photo & Review partner's profile completely.
  • Invite him for chat session via Instant Messenger. Ask many questions before planning to meet him
  • After text chat, go for Phone chat
  • Check whether he appears significantly different in person from his or her online personal details
1. How can I register at Matrimonial Website ?

Registration on Matrimony website is Free & quite easy in two steps with one step available for email verification. You can post your profile in one single page step. You are required to fill profile information in the Registration Form and click on the 'Submit' button.

2. How much time it takes to make my profile available in Search & approved by Admin ?

We review all the profile which are registered at matrimonial website. It take max 2 hours for us to review & approve it to go ahead further. Our objective is to provide you best matrimony services to get you married soon without any money related goals.

3. I have lost my Password. Can you sent it to me ?

You need to go to Forgot Password Option. Type in your email address and the password will be sent to your mailbox. If while registration your Email Id is incorrect, then you need to write to Admin using Feedback form to do the needful.

4. I don't like people to see my name. What can I do ?

We have not provided the option of Hiding your profile. You can mark you Last name as Confidential & You can mark your Photo as Confidential. This should be sufficient enough to protect your identity.

5. Can I change my Email Address ?

Yes, but before verifying & validating the Email address, you can change your Email ID by going to Edit Profile options while once your Email Id is verified, You need to write to Admin via Feedback form justifying the reason so that Admin can change the Email Id.

6. What are the benefits of registering on this Matrimonial site ? Do I get anything FREE ?

You get lots of FREE services when you register with us.

First of all, we are the only matrimonial site which offers Welcome plan that is 100% free without any restriction for 15 days.

Then you can upgrade your plan according to your needs at a very minimal "No Profit No Gain" charges.

  • Post your Personal Matrimony profile completely 100% Free.
  • Add your Profile Picture and additionally  photos are allowed in Profile Gallery.
  • Create a Preferred Partner Profile for the kind of person you are looking
  • Search and view profiles without restrictions
  • Send interest in other members for Free and respond to members who send interest in you
  • Receive chat requests and chat with members online. A Free member cannot invoke the Chat unless it is invoked by Gold/Platinum Member.
  • Add your Horoscope and also create your Horoscope by providing details like Birth time, Birth Place etc 
  • You can also do the Horoscope Matching or check Gun Milan match points.
7. How much do I have to pay to register on Matrimonial site ?

Absolutely nothing! Registration on the is always FREE with Welcome plan with no restriction for 15 days as compared to other sites!!!  You can enjoy our full service with the welcome plan and then you can upgrade your plan according to your needs at a very minimal "No Profit No Gain" charges.  .[ # Prices inclusive of GST ]

8. How do I log in once I have registered with matrimonial site ?

Very simple. Go to our Website first page. In login area on the middle side of the page, type in your email id and password and click on the 'Login' button. You are immediately logged into the site and taken to the Partner Search page to start with. On the right side, you will have further options.

9. How do I contact a other matrimonial member ?

When you like a user's profile and want to contact them, the first step is to 'Send Interest' in them. To do that, you can either click on the 'Send interest' link in the Profile page at the top. An Interest can be sent by all members. 

10. How & Where do I need to submit my photograph ?

Yes, only profiles with a proper photograph are hosted on Matrimonial site. You need to go for "Add Photo" option which will allow you to upload photograph. All are restricted with 6 MB limit.

11. What do I do to maximize my search to find my dream match ?

To find your Life Partner, below are recommendations.

  • Create an online matchmaking profile: Provide as much as information correctly as possible.
  • Upload a good, clear photo: Most of all searches are for a photo profile, so it is important to have your photo in your profile. In case you are not comfortable about displaying your photo, You can mark it as confidential.
  • Specify the Preferred partner profile: This will help us as well as others to have some idea of what you want.
12. What Credit cards do you accept ? I am scared to do online transactions ?

Payments can be made by Visa, Master Card and most ATM cards with the Visa or MasterCard logo. We accept Visa, MasterCard and American Express. Most ATM cards with the Visa or Master card logo can also be used.  We assured you that No fraud can happen from our site with respect to online transactions via our Payment gateway. Under any circumstance and for any reason, we do not refund any membership charges or partial membership charges. Any damage or fraud will not be our responsibility.

13. After the Successful Online transactions for membership, when I will be upgraded to them ?

Within seconds, You will be instantly upgraded on website. You need to logout & login to update your membership status. In case of any issues , you can call our customer care team so that they can help you to update the same from backend after verify the payment status.  

14. As the website Member, Where can I view the contact details of the other members ?

Once you are upgraded member, Please logout & re-login again. You will directed to Partner search page. Search for the profile you are interested. Click on View profile. On the top of profile there is option available to view the contact details. Click on "View Contacts" at Address block or on the top corner of profile you are viewing.

15. As the Registered Member, How can I cancel my membership from website ?

Yes, You can cancel your membership any time. You need to login using credentials. Then click on "View My Profile" option --> Click on "Cancle My Profile" is a most popular Indian matrimonial site. Register free for Indian brides and grooms. We are providing best matrimonial services to find your wedding life partner. Our services available 24/7 by Phone, E-mail, Chat and SMS. Here is given frequently asked questions and answers. if you still not found your answer please feel free to call us or mail us at below.

Corporate Headquarter
Mobile No's : 9210106464, 9268686878
Watsapp No - 9210106464
Email id -
Customer Care No : 9210106464.